RH
Ray H
1 reviews | Active since Jul 2014
22 Jan 2021, 21:41
Directors do not respond to customers and do not know what happens in the call ctr.
Again no action on the reply from the call center after many requests and replies The directors do not care about customers and do not respond to customers at all even after close to 50 yrs of banking with them I would recommend you to use another bank like Capitec
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
25 Jan 2021, 13:35Dear Ray
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint in order for us to log a formal case for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint in order for us to log a formal case for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply25 Jan 2021, 13:35
Official
Dear Ray
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint in order for us to log a formal case for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Thank you for bringing this matter to our attention. Kindly provide us with the details of your complaint in order for us to log a formal case for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Lebogang Mashiane
Specialist Case Manager
Customer Value Management