Hellopeter
Share Your Experience
MA
Maprie A

1 reviews | Active since Sept 2011

28 May 2019, 10:51

Direct Deposit to a Closed Account_ Money Gone

Direct deposit made to a closed account and struggling to get assistance with returning the funds to my account.

0
Replies (3)
Absa
Absa's reply29 May 2019, 09:58
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd
Absa
Absa's reply29 May 2019, 11:06
Official
 Dear Customer
 
 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

We also need more information in terms of account number, date and amount paid to the account.
 
 Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd 
MA
Maprie A's update29 May 2019, 14:50
Reviewer Update
Good dayPlease find my Banking Details (from which payments was made):Tinyiko Priscilla Mboweni: *** (ID) | BANK NAME | Capitec
 | ACCOUNT TYPE | Savings
 | ACCOUNT NUMBER | ***
 | BRANCH CODE | 470010
 | BRANCH NAME | Universal 
The closed ABSA account is:  *** (Ezekiel Maimele)

Looking forward to your urgent assistance.
Regards Tinyiko MboweniDepartment of Environmental AffairsCnr. Steve Biko and Soutpansberg RoadArcadiaTel: ***Cell: ***Fax: ***Email: ***