1 reviews | Active since Aug 2011
DIGUSTING Service, DEMANDS and Paying for polices not covering in event of rfetrenchment
<p>Retrenchment claim submitted 10/05/2017. Follow Ups regarding this claim were done on 15/10, 21/05, 24/05,31/05, 07/6, 12/06, 26/06, 04/07, 10/07, 12/07. Til today upon and numerous emails and follow ups I have not had any response from claims! This is highly unacceptable in addition to also receive threats from absa that financial scoring is to be reported!!! I have no information on my account and cover and this rather worrying! 3 months are to be paid as i am aware and only one payment was paid out eventually 16/06 to my credit card with no communication or what cover I have to prevent my loss and negative scoring! Demands, threats, letters and calls from absa credit division since 08/06 for premiums due and ABSA Life refuses to respond with ABSA itself it seems nor to my emails yet have the nerve to charge me a credit protection premium for the past 3 months i am unemplyed for yet that they were to cover me for and still are until I am employed but no suffice!!!!! Read receipt references from all abs related parties involved with not a dam given!!! DO NOT TAKE OUT THEIR POLICIES FOR COVER on credit protection AS THEY SELL FALSE PROMISES!~! Not to mention the disgusting service received at the bank itself!!!!!</p>
Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
