"digital service locked due to unpaid fees" ?????

"digital service locked due to unpaid fees" ?????

no communication received for unpaid fees they simple just block your online profile. Now one must waste they time and go into a branch to sort out an issue that was not caused by me.

Furthermore trying to reach someone to help is like asking a dog to talk to me.

Absolutely pathetic.

this complaint will get a generic response as usual and will not be attended to.