NM
Nolwazi M
1 reviews | Active since Jun 2021
27 Jun 2021, 21:08
Digital Banking Blocked
After 15 years banking with ABSA, my digital banking is blocked for something that has absolutely nothing to do with me, not to mention without a warning! None of the agents are able to assist me telephonically nor at the Branch. I keep getting passed around with NO HELP!!!! Such a disappointment l!!!
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Absa's replyOfficial
28 Jun 2021, 11:35 Dear Nolwazi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Best regards,
Absa's reply28 Jun 2021, 11:35
Official
Dear Nolwazi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Best regards,