MS
Monique S

1 reviews | Active since Dec 2017

19 Dec 2017, 12:37

DIGITAL @ABSA.CO.ZA

Good Day

I sent through an email yesterday morning to the above email for a reversal. How long do you take to respond? Why do you guys not have a contact number? I acknowledge that I mistakenly made a payment to the wrong account number but it is the most frustrating thing to not know what is going on with your query or if someone has actually received it. Surely we can get better service form this department. Re: FW: Reversal of DSTV amount [# ********** ]

0
Replies (1)
Absa
Absa's reply19 Dec 2017, 13:16
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,