RW
Rodney W

1 reviews | Active since Oct 2012

27 Jul 2018, 03:37

Different figures on IT3b certificates.

My wife has received two IT3b certificates with what seems to be different figures for the same accounts. I have written 4 emails to different departments asking for help. The only response I have received was: "Please note this email is dedicated for Premium Clients, tax certificate you use it at SARS" . This unhelpful response was from Lebohang Ramorafi, Virtual Branch, Premium Banking Consultant. Can someone please help us?

0
Replies (2)
Absa
Absa's reply27 Jul 2018, 11:48
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply30 Jul 2018, 13:53
Official

Good day Mrs Warner,

I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.

Best regards,