AO
Ann O
1 reviews | Active since Jun 2021
10 Jun 2021, 11:42
Die stained notes
On Saturday I withdrew cash from the auto teller in Wonderpark shopping centre - and 1 R100 note was dye stained. Now I am being made a **** at the Absa bank - the auto teller would not issue a die stained note and no one will accept the note. I believe this is extremely poor service.
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Absa's replyOfficial
10 Jun 2021, 12:10Dear Ann Owen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply10 Jun 2021, 12:10
Official
Dear Ann Owen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Best regards,