1 reviews | Active since May 2017
DIDN'T CLOSE ALL MY BANK ACCOUNTS AS REQUESTED
<p>I went to the Cresta ABSA branch to close all my accounts because I had switched to FNB. I specifically stated to the teller that I wanted ALL my bank accounts closed (which were all empty at that stage). 2 months later, ABSA informs me (via SMS) that I have outstanding unpaid banking fees which are due to the accounts not being closed properly. Turns out the teller closed only ONE of my accounts and now I owe ABSA banking fees because they didn't do their job properly. No wonder I decided to switch banks... ABSA is an *********** joke and I should not have to pay these ridiculous fees!</p>
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your account number or Id number to enable me to log a formal complaint for you, the required information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your account number or Id number to enable me to log a formal complaint for you, the required information can be sent via private message.
Regards
Claudette
Complaint was addressed and resolved.
Complaint was addressed and resolved.
