JP
Juan P
1 reviews | Active since Aug 2020
03 Aug 2020, 12:11
Did you know???
Do your home loan clients know they are still being charged interest monthly with payment holiday due to Covid? Do your clients know that when their homes are put on the market due to payment difficulties, you want a REMINDER OF THIS EVERY 6 MONTHS failing which, you then penalise the already cash strapped client with a hefty fee?
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Absa's replyOfficial
03 Aug 2020, 13:22Dear Juan Postma Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa's reply03 Aug 2020, 13:22
Official
Dear Juan Postma Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Regards
Daphne Le Grange
Regards
Daphne Le Grange