LD
Lindsay D
1 reviews | Active since Jul 2023
04 Jul 2023, 10:49
Did not receive my airtime
Yesterday at about 9am I bought R60 airtime on Absa internet banking. I received the absa sms to say that the transaction went through and R60 was taken off my account. I did not receive the SMS from vodacom. After many emails to absa I have not heard back. Where is my airtime Absa?
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
04 Jul 2023, 10:55Dear Lindsay Demmer
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply04 Jul 2023, 10:55
Official
Dear Lindsay Demmer
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6
Kind regards,
Group Customer Care
Rezona Louw
Absa's replyOfficial
04 Jul 2023, 14:00Dear Lindsay Demmer
Thank you for your posting.
Thank you for your posting.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply04 Jul 2023, 14:00
Official
Dear Lindsay Demmer
Thank you for your posting.
Thank you for your posting.
Kind regards,
Group Customer Care
Rezona Louw