LM
Leon M

1 reviews | Active since Mar 2010

15 Jul 2017, 22:27

Did not receive my airtime

<p>Today 11h30 i bought R70 airtime on absa internet banking, i've received the absa sms that the transaction went through and the R70 was taken from my acc. But i did not receive a sms from cellc, and the ussd did not show the R70. So 20h30 i decided to load only R10 and it was loaded on my phone. ABSA WHERE IS MY R70!!!!!</p>

0
Replies (8)
Absa
Absa's reply17 Jul 2017, 09:41
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette

LM
Leon M's update17 Jul 2017, 11:51
Reviewer Update

Hi Claudette, thx for response but how do i send a pm from here.

Absa
Absa's reply17 Jul 2017, 12:35
Official

Dear Customer

Thank you for your response.

Please send the complaint to claudinele@absa.co.za together with the requested info.

Regards

Claudette

LM
Leon M's update17 Jul 2017, 12:40
Reviewer Update

Was sent to **********

LM
Leon M's update17 Jul 2017, 12:41
Reviewer Update

socialmedia[]absa.co.za

Absa
Absa's reply17 Jul 2017, 12:57
Official

Dear Customer

Thank you, I received the details on my personal mail.

Regards

Claudette

LM
Leon M's update18 Jul 2017, 14:19
Reviewer Update

Still waiting for my airtime.....72 hours and counting!!

LM
Leon M's update20 Jul 2017, 10:17
Reviewer Update

R70 airtime received. thx