MN
Mayenziwe N
1 reviews | Active since Mar 2014
29 May 2025, 15:46
Devastated and Depressed
I was ****med from my main bank and ABSA happens to be themy beneficiarybank. The ****mer transferred the money to ABSA of which is not giving my main bank the update of the investigation. I have been doing follow ups of how far the invetogation but I am being told ABSA does not revert with feedback. It is going to be 2 months now after the incidence and I have submitted everything and anything that was requested. I am so devastated and dipressed because this was a huge some of money that I work so hard for. Please intervene.
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
29 May 2025, 16:21Dear Precious, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply29 May 2025, 16:21
Official
Dear Precious, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsGodfrey NdouCustomer Value Management
Best regards,
MN
Mayenziwe N's updateReviewer Update
04 Jun 2025, 20:27Thank you. I will be awaiting feedback.
MN
Mayenziwe N's update04 Jun 2025, 20:27
Reviewer Update
Thank you. I will be awaiting feedback.
Absa's replyOfficial
05 Jun 2025, 09:05 Dear Precious, You are welcome
RegardsGodfrey NdouCustomer Value Management
RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply05 Jun 2025, 09:05
Official
Dear Precious, You are welcome
RegardsGodfrey NdouCustomer Value Management
RegardsGodfrey NdouCustomer Value Management
Best regards,
MN
Mayenziwe N's updateReviewer Update
10 Jun 2025, 15:17I just received a call from ABSA which just probed my fustration. I am at a view that no one wants to assist nore they understand my complaint. I am really not okay with the manner my situation is handled. I tried my best to explain my problem but I find myself in a situation of not knowing what to do.
MN
Mayenziwe N's update10 Jun 2025, 15:17
Reviewer Update
I just received a call from ABSA which just probed my fustration. I am at a view that no one wants to assist nore they understand my complaint. I am really not okay with the manner my situation is handled. I tried my best to explain my problem but I find myself in a situation of not knowing what to do.
Absa's replyOfficial
10 Jun 2025, 16:22Dear Precious, Thank you for the feedback.
We will do our best to assist with this matter.
RegardsGodfrey NdouCustomer Value Management
We will do our best to assist with this matter.
RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply10 Jun 2025, 16:22
Official
Dear Precious, Thank you for the feedback.
We will do our best to assist with this matter.
RegardsGodfrey NdouCustomer Value Management
We will do our best to assist with this matter.
RegardsGodfrey NdouCustomer Value Management
Best regards,