Despicable service at ABSA GOODWOOD branch

<p>Worst Ever experience at Absa Goodwood Branch by standin Manager Suzette Meiring wen my mom went to release a large amount of money from her account! I will never ever allow anyone to disrespect and himilate my mother which is what Suzette did. She went to as far as refering to us as "You People" which i find very discriminatory and ******. When we insisted from the initian person who was assisting us that we wanted the branch Managers contact details to report and escalate her unprofessional, rude and pathetic service, she refused and requested the teller to call us in to her office where she suddenly changed and was polite. Disrescted us in public and went on to be nice in her office. When she realised i wasnt going to accept her sudden behaviour change, she started threatening to call the police on us and confiscate my phone when i took a picture of her at the teller, at the time of her utter rudeness! This is unacceptable behaviour, treated us like we were low level ****bag. I would like THE ABSA team to refer to the video camera recordings on Thursday 08 December between 09:40 - 10:10. We do not want an apology from Suzette but want action taken againts her. She should never be in the customer service environment as she is demeaning, unprofessionalwas wrong, you NEVER talk to someone that way. It is to be noted that every person, regardless of race, age or background deserves to be treated with decency and the same level of respect, due care and s**** just as any other person.</p>