Despicable customer service

<p>The May debit order didn't go through and I was expecting Ford credit to call for an arrangement. The one lady called yesterday but the line was cut while she was busy searching for my details.</p> <p> </p> <p>Today I received a call from the very rude guy. He would ask a question and cut me off. He said the meanest things ever and wouldn't stop until I put the phone down. How can Absa employ such people? </p> <p> </p> <p>I called the number back asking how to lodge a complaint. I was really hoping someone could pull the call and listen to the abuse I was succumbed to this morning. I was given the number ********** 141 which kept saying they have a high volume of calls the entire day even at 6pm. I could not lodge my complaint with Absa/ Ford credit which means more customers will be subjected to that man's personal insults</p>