KK
Kelebohile K

1 reviews | Active since Jan 2017

03 Jan 2017, 12:32

DESPERATE FOR SALES

<p> </p> <p>Absa Bank is so desperate for sales that it dupes anyone unsuspecting into their dubious pit. I have an AVAF account with this despicable bank and apparently they need proof that the account holders have a cover for the automobiles. The story gets more interesting in that no one bothered to call me and request that I send proof of my cover for their records instead they decide to source a cover and approve it on my behalf without my knowledge. In December as usual their will harass you with numerous calls when you owe them but in my case it was different because that account was paid on the 20th. I took liberty to contact them and that is when I learnt that I have an aditional amount of R650 added to my account for a Hollard cover. Who on earth does this? But it can only be a desperate bank trying to make a ****ing at all costs because Barclays bank left them or maybe if they cannot meet the targets they will be left with only 1 option which is Retrenchments.....</p> <p>I am sick and tired and will settle this account and there will be no business from me in the future...</p>

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Replies (1)
Absa
Absa's reply03 Jan 2017, 15:46
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,