NM
Nwabisa M

1 reviews | Active since Nov 2017

25 Nov 2017, 08:05

Deposit withdrawn by someone elses

Helĺo peter ! Yesterday my mom went to deposit the large sum amount at Absa Khayelitsha mall. Then she went to mitchells plain to buy some items and she was told that the money she deposited was withdrawn in Libode. Sadly, my mom collapsed right there and she was reffered to Mitchells plain hospital for immidiate intervention. Please help

0
Replies (1)
Absa
Absa's reply27 Nov 2017, 14:38
Official

Dear Customer

Thank you for bringing this matter to our attention. So sorry about your mom's loss and also her collapsing. Please tell us more how much was withdrawn and was the ATM card with your mom during that time. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

So sorry about your mom's loss and also her collapsing.

Please tell us more how much was with drawn.