DEPLORABLE TREATMENT FROM ABSA

I have been with Absa as a client for over 16 years. This is a bank that will ditch you when you are in real trouble. The ABSA credit card protection plan only pays one retrenchment claim and afterwards it will pay when I die provided that my debt is below R100 000, that’s preposterous. I pay a monthly insurance premium for all these years and was only assisted in 2015 and according to your terms and conditions this is sufficient. What do you do with my monthly premiums for all these years, your terms and conditions are only there to rip us apart without mercy. I need your assistance now not when I die, and your terms and conditions are not compliant with the shocking economy that we have to put up with in South Africa, it is possible that people can be retrenched more than once in their career life, contracts are terminated daily, people have lost hope and are crushed emotionally. So you take my premiums and let me suffer for conditions that are simply beyond my control, I need a REFUND so that I can pay my outstanding credit card debt. It will not help your course to bother me everyday with calls trying to retrieve your money, am still unemployed and will not be able to pay but instead you are in possession of my premiums so you owe me.