BB
Bryce B
1 reviews | Active since Jul 2012
31 Aug 2024, 12:49
Deplorable and Despicable!
Recently discovered there was a problem on Absa app linked to credit bureaus. The nett result of this has catastrophic implications for our family. Communication from Absa's side is is pitiful and the action required from Absa to rectify their under-delivery is nowhere to be seen. This from a bank that has had my wife's business for her whole life, our home loan as well as the accounts of all our children. This is despicable and borderline evil!
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Absa's replyOfficial
02 Sept 2024, 07:21Dear Bryce Barnard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply02 Sept 2024, 07:21
Official
Dear Bryce Barnard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Best regards,