AH
Adrian H
1 reviews | Active since Nov 2021
19 Jul 2024, 11:23
*********** ***** Department
Good day, can I please get some assistance with the ***** department. One of investigators placed the same amount on hold in 5 different bank accounts.
My company account, Hill Services with account number ***, also has more than 1.8 million rand on hold for 8 days without receiving any requests for supporting documents. I have sent a complaint here on Hellpeter 2 weeks ago and I find myself struggling with the same problem.
In my previous complaint I highlighted the incompetence of some of the ***** investigators and in this case I would like to show their incompetence once again.
Please look into this so the matter can be resolved.
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Replies (1)Absa's replyOfficial
19 Jul 2024, 16:41Dear Adrian Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply19 Jul 2024, 16:41
Official
Dear Adrian Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
