TM
Trudy M

1 reviews | Active since Apr 2015

01 Apr 2015, 06:59

Denied Vehicle Finance

App**** for vehicle finance by ABSA...Denied as husband wrongly blacklisted proof send to ABSA from lawyer. Keep on saying wrong case number even though same amount... Two weeks ago Absa phone us to increase our credit facility, have a bond of 2.8 million (house evaluated at 3 mil). Have been paying a car payment of R5028 for almost 59 month, no default, 1 month left. Advance amount on our bond, we own one house cash and my husband earn a good salary that goes into Absa account every month (offs**** salary) yet ABSA will not give us vehicle finance for R3400 per month but MFC ( Nedbank will... He is blacklisted wrongly for an amount of R4200 from Hugo Toyota Vredenburg ...No defaults on our accounts. Please explain to us why we should not take all our accounts to other bank after this

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Replies (1)
Absa
Absa's reply01 Apr 2015, 08:54
Official
Hello Truda Marais,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd