EN
Erin N

1 reviews | Active since Apr 2012

12 Aug 2016, 08:51

Denied vehicle finance

<p>I have been a loyal customer with absa for 12 years now. I always pay my accounts with them on time and I am very disappointed that they denied me vehicle finance just because I am listed on ITC for 8000 (which I am currently paying back) there are people who are over R100 000 in debt and listed on ITC and they still get approved for vehicle finance. I would have thought absa would've helped me out but they can't even approve me to purchase a cheap ****py old used car!!! I need a car urgently and now my only option is to go to a loan shark which I really don't want to do but I need a car urgently. I need to switch to a bank that actually cares. I even asked the lady at the dealership who deals with the finance to triple check that absa rejected me. I almost burst out in tears when she said theres no mistake, absa won't approve you. I dont need an apology I just need a small loan to get a car to get me from a-b. Thanks for your lack of help absa! Class act!</p>

0
Replies (1)
Absa
Absa's reply12 Aug 2016, 11:41
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd