TR
Tracy R
1 reviews | Active since Aug 2022
20 Feb 2024, 09:38
Delayed tactics
I'm really disappointed with the service that absa is providing me with since from last week Wednesday, both online and at the branch, they are unable to help me with a cession letter so that I can claim
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Absa's replyOfficial
20 Feb 2024, 10:40Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply20 Feb 2024, 10:40
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,