TM
Thapelo M
1 reviews | Active since Oct 2019
21 Jul 2025, 14:47
Delay process
I've app**** for further advance home loan and the loan loan was approved in June 2025. The attorneys appointed to do registration are still for a title deed from Absa securities, its been two weeks now no response from Absa securities.
Please assist with an urgent response.
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Absa's replyOfficial
21 Jul 2025, 14:56Dear Thapelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply21 Jul 2025, 14:56
Official
Dear Thapelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Russell EdwardsCustomer Value Management
Best regards,