AF
Anlia F
1 reviews | Active since Feb 2013
28 Oct 2019, 14:06
Delay pay out of deceased estates - taking bank charges
After a almost two year struggle ABSA finally paid out a deceased estate, however even though they were the cause of the delay they have been taking bank charges every month! Probably delayed on purpose just to get some more money.
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Absa's replyOfficial
28 Oct 2019, 17:13Good day Anlia
Thank you for bringing this matter to our attention. Kindly provide us with the deceased estate account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Thank you for bringing this matter to our attention. Kindly provide us with the deceased estate account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply28 Oct 2019, 17:13
Official
Good day Anlia
Thank you for bringing this matter to our attention. Kindly provide us with the deceased estate account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Thank you for bringing this matter to our attention. Kindly provide us with the deceased estate account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Lebogang Mashiane
Specialist Case Manager
Customer Value Management