Delay in delivery

On the 10 I received a call from mounties dsv and call was missed. I phoned mounties yesterday morning 11 March to confirm if I can pick the card up from their offices and the lady advised its not possible unless absa authorize same. I was transferred to Lelo at absa and was advised card will be scheduled for a urgent delivery. Today I phoned mounties and Joseph advised the card was never received at their offices and cant confirm delivery.

I was **** to and the incorrect information was provided. I urgently need the card and would like Absa to uregntly provide me with feedback.

Unhappy with the overall service of Absa bank. Absa need to change to the time and become more innovative and effective.