JK
Johan K

1 reviews | Active since Sept 2015

01 Sept 2015, 06:51

De*****ed of R60,300.00

After a ***** of R60300,00 ABSA offered a glass of water.<br> <br> I am Johan, and type this letter in my private capacity, a loyal customer of ABSA since 1979. I'm a platinum client of ABSA they and handles my home loans, motor finances, insurance, personal loans, cheque account and credit card. On 11th of June someone stole R60 300.00 out of my account just after a policy paid out. This was done via internet by somebody that have access to customer's accounts ( for a very long time and still have because it is still happening). This person or people put themselves in my list of beneficiaries. The bank make me responsible for the loss although the could see that someone else get access to my account and after my incident similar incidents were reported and they still do not check their systems for gaps. My money is unsafe and space does not allow you to tell the whole story of poor assistance.<br>

0
Replies (1)
Absa
Absa's reply01 Sept 2015, 12:55
Official
Hello man-man,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd