TJ
Tyral J
1 reviews | Active since Mar 2009
18 Aug 2021, 16:08
Deeply regret making ABSA my bank. 3rd Hello Peter complaint and No attempt to fix my problem.
So sent a review on ABSA on the 28th June 2021 titled "Why am I banking with ABSA?". Sent another review on the 8th July 2021 titled "Further proof of why you shouldn't bank with ABSA."
Same thing I get contacted they apologize for the bad service say they will correct it and then I never hear from them again. This company couldn't organize a beer in a brewery. The scary thing is they are in control of my house and finances. I deeply regret making ABSA my bank.
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Absa's replyOfficial
19 Aug 2021, 10:40 Dear Tyral James Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***9 Kind regards, Rezona Louw Group Customer Care
Absa's reply19 Aug 2021, 10:40
Official
Dear Tyral James Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***9 Kind regards, Rezona Louw Group Customer Care