DP
Deidre P

1 reviews | Active since Aug 2015

01 Sept 2022, 15:01

Deduction without MY CONSENT

A journal debit went off my account WITHOUT MY CONSENT! Went into a branch to enquire and was advised to call recoveries department- Lady i spoke to advised they have every right to do so, and advised me she will send me an email stating what she had said! How is it possible to deduct monies from an account without the permission of the owner of that Account!

0
Replies (3)
DP
Deidre P's update05 Sept 2022, 11:33
Reviewer Update
Good day, The matter is still not resolved and no one has called me to advise how long this investigation will take- Your services are serioulsy ridiculous ! Clients do not come first for Absa!
DP
Deidre P's update16 Sept 2022, 13:33
Reviewer Update
Good day,
I have followed all instructions from your team and my money is still not returned to me?

please advise how long i need to wait for this part of my query to be resolved!

Thank you
DP
Deidre P's update20 Sept 2022, 11:35
Reviewer Update
Thank you