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peter-john lamoela

1 reviews | Active since Dec 2014

29 Sept 2023, 17:22

******** deduction of my account

After laying a complaint regarding their ******** rccs bos j withdraw from my accounts. They fully refunded me the ombudsman ruled its ilegal and the they go and do it the very next month again.

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Replies (3)
Absa
Absa's reply02 Oct 2023, 08:54
Official
Dear Peter-john Lamoela Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***3 Kind regards,Group Customer CareRezona Louw
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peter-john lamoela's update02 Oct 2023, 09:21
Reviewer Update
Hi rezona i have sent the ombudsman the proof that this ********l journal debits are still continuining. And i wil continue sending them these reports and posting my complaints as long as this continues
Absa
Absa's reply02 Oct 2023, 09:36
Official
Dear Peter-john Lamoela Thank you for your posting.

Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw