iH
issebel H
1 reviews | Active since Aug 2016
27 Feb 2017, 15:26
Deducting without my authorisation
<p>Can absa credit card devision deduct money off my absa davings account without any approval from me as tje accout holder????</p>
Helpful (0)
Replies (6)0
Replies (6)
Absa's replyOfficial
28 Feb 2017, 09:08Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 Feb 2017, 09:08
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
28 Feb 2017, 09:11Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. Kindly re-check your id number provided, there is an alphabet in-between which makes it a challenge to do an id search to get to your personal account profile. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 Feb 2017, 09:11
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. Kindly re-check your id number provided, there is an alphabet in-between which makes it a challenge to do an id search to get to your personal account profile. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
iH
issebel H's updateReviewer Update
28 Feb 2017, 10:43my id nr is 620 ********** 083
I have spoken to someone from absa previously and said I will pay what I can afford every month as I was unemployed but now have a job that pays a very small salary. I need this unauthorised deduction off my savings account to my absa credit card to be reversed back into my savings account so that I can pay an affordabale amount.
Thank you
iH
issebel H's update28 Feb 2017, 10:43
Reviewer Update
my id nr is 620 ********** 083
I have spoken to someone from absa previously and said I will pay what I can afford every month as I was unemployed but now have a job that pays a very small salary. I need this unauthorised deduction off my savings account to my absa credit card to be reversed back into my savings account so that I can pay an affordabale amount.
Thank you
Absa's replyOfficial
28 Feb 2017, 12:10Dear Customer
Kindly provide me with a digit between one and 083
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 Feb 2017, 12:10
Official
Dear Customer
Kindly provide me with a digit between one and 083
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
iH
issebel H's updateReviewer Update
28 Feb 2017, 16:193
Thanks
iH
issebel H's update28 Feb 2017, 16:19
Reviewer Update
3
Thanks
Absa's replyOfficial
01 Mar 2017, 09:36Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply01 Mar 2017, 09:36
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,