CP
Chris P
1 reviews | Active since Oct 2012
20 Jul 2017, 10:53
Declined Overdraft!!!
<p>Good day,</p> <p> </p> <p>I have been a client with absa bank for a few years now, and I requested an overdraft on my account this morning for a small amount of R2000.00.</p> <p> </p> <p>The application was decline and I am not sure what the reason for that was, as I bank with ABSA for years and my salary get deposited everymonth....</p> <p> </p> <p>Maybe I should move over to FNB.....</p> <p> </p> <p>Not A happy ABSA client at all!!</p> <p> </p>
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
20 Jul 2017, 14:50
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply20 Jul 2017, 14:50
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
CP
Chris P's updateReviewer Update
20 Jul 2017, 15:53Good day Nthabiseng,
Thank you for your response, I am more upset about the fact that they just say sorry Sir your overdraft was declined, due to I couldnt here what the agent was saying.
The other thing is my salary goes into my cheque accout every single month why decline someone maybe start with a small overdraft then, dont just decline a person!!!
I really hope that there can be some sort of consideration here, I am not asking millions but a R2000.00 or even R1000.00 overdraft for starting off....
My account number is *** -(***).
Thank you
CP
Chris P's update20 Jul 2017, 15:53
Reviewer Update
Good day Nthabiseng,
Thank you for your response, I am more upset about the fact that they just say sorry Sir your overdraft was declined, due to I couldnt here what the agent was saying.
The other thing is my salary goes into my cheque accout every single month why decline someone maybe start with a small overdraft then, dont just decline a person!!!
I really hope that there can be some sort of consideration here, I am not asking millions but a R2000.00 or even R1000.00 overdraft for starting off....
My account number is *** -(***).
Thank you
Absa's replyOfficial
21 Jul 2017, 10:47Thank you
Best regards,
Absa's reply21 Jul 2017, 10:47
Official
Thank you
Best regards,
CP
Chris P's updateReviewer Update
31 Jul 2017, 13:50Still no response, from the 20th of July!!!
CP
Chris P's update31 Jul 2017, 13:50
Reviewer Update
Still no response, from the 20th of July!!!
Absa's replyOfficial
01 Aug 2017, 10:30Will do follow up
Best regards,
Absa's reply01 Aug 2017, 10:30
Official
Will do follow up
Best regards,