RH
Ronel H

1 reviews | Active since Jul 2011

19 Sept 2016, 15:43

Declined life insurance with no proper reason by Absa Instant life

<p>I want to know on what basis you declined my life insurance, you grouped me into a some uninsurable group based on a disease you dont even have listed on your systems. Please go and do research on the auto immune disease called hashimoto's thyroiditis - its not a life threatening disease. It also doesnt make me prone to die earlier than any "normal" person - it means I am gluten intolerant!! Do you have any idea how many undiagnosed people you are currently insuring? So because I am diagnosed, adjusted my lifestyle, have bloodtests to prove my rates have improved, you label me as uninsurable?????? How is that TCF? Get your facts straight please!</p>

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Replies (1)
Absa
Absa's reply20 Sept 2016, 09:00
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd