SG
Shabnam G

1 reviews | Active since Jul 2009

17 Dec 2024, 15:06

Declined Finance

I have requested finance for a vehicle and Absa has responded with me being on debt counseling which is very inaccurate as I was in debt counseling 15 years ago and I paid off the vehicle. They are now sending this through and I am not qualifying for credit via them. I would like to know why?

0
Replies (2)
SG
Shabnam G's update17 Dec 2024, 16:33
Reviewer Update
Good day
But debt counseling was over more than 15years ago and the car was settled.
Why is this required now at this stage.
Do urll not check with the credit bereau?
You just defame customers?
Absa
Absa's reply31 Dec 2024, 12:38
Official
Dear Customer

We are unable to get hold of you telephonically, please avail yourself.

Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd