Declined claim on faulty gate motor

<p>We recently had very bad weather in Newcastle KZN and had to put in a few claims.</p> <p>When we descovered that our gate motor was not working, we logged a claim with Absa insurance. They send out contractors to have a look at it, and then let us know that they will not pay as the contractors said that it was due to non maintanance.</p> <p>We got an electrician out who we paid for to get the gate motor repaird, and he told us that the pc board was burned due to lightning, and not because of non maintanance.</p> <p>We've send the nessessary document from the electrician to ABSA insurance twice, but they did not even respond. ********** <p>I think it is absolutely discusting that they can use contractors that open a motor, look at it and just close it.</p> <p>We are seriously thinking of changing our insurance..</p>