EK
Elanza K

1 reviews | Active since Sept 2015

22 Jan 2016, 14:36

declined card

I have been trying to buy something on Ebay since yesterday using my paypal account. <br> Everytime it says payment declined by card issuer, i even unlinked my card from paypal account and only tried using my debit card. Still without success. I phoned the debit dept they said i should phone the 3d secure dept and they said i should debit again and so forth so after the 7th call to the different dept i phoned paypal in America. They said its absa, nothing wrong on their side, 3d secure say nothing wrong on their side. Debit dept said nothing wrong on their side!<br> <br> So what to do because ebay still says payment declined by card issuer!!!!

0
Replies (1)
Absa
Absa's reply25 Jan 2016, 10:46
Official
Hello callcentresuck,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd