DN
Di-Di Nel
1 reviews | Active since Jul 2023
26 Jul 2023, 09:31
Deceased Estates not finalizing estate
I reported the estate 07/02/2022. 14/3/2022 I received written conformation that they were busy verfying the account with fica. 26/07/2023 and I have not yet received anything and desperately need the money (if there is still left) and closing statements. It does not take 17 months do verify an account!!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
26 Jul 2023, 09:59Dear Di-Di
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,
Absa's reply26 Jul 2023, 09:59
Official
Dear Di-Di
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,