DECEASED ESTATE

Im so hurt and disappointed by the service we are currently experiencing with Absa Bank. My day passed away and left us a Will at Bank and they are still giving us the run around. The lady handling our estate Dikeladi Mampuru told us that she can not send us a copy as her scanner is not working. We then spoke to Antionette Fourie who even tried to explain that currently my dads estate has been taken by family members and even evicted us from the while we have been waiting for the Will. To my shock she told us that seeing that we are African we should communicate with Dikeladi Mampuri cause shes African like us. We so shocked that in 2021 these still ******. and to make matter worse why did they just tell my dad that his African and would be able to assistance. And my other concern is when he opened the Will with Absa he trusted in them and then were scanners working.

So clearly Absa is just working on reaching their Targets when opening accounts and Wills they have no after thought of the consequences and damage it does it family.

Here we are still mourning my dad, homeless and still have no Will. We have even lodged a complain at their complaints department all they did was give us a reference number.

I pray everyday for some form of assistance.

Kind Regards