CS
CHRIS S
1 reviews | Active since Apr 2011
03 Nov 2025, 12:55
Deceased Estate Department
I am the executor of a deceased estate. We sent in all the necessary documents to the Deceased Estate Department on 23 July and have sent 6 follow up emails, but we are getting nowhere. These banks advertise they can open a bank account in 5 minutes, but take months and months to close one, earning fees while the delay continues.
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Absa's replyOfficial
03 Nov 2025, 17:06Dear Chris
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***5
Kind regards,
Group Customer Care
Vanessa Crowe
Absa's reply03 Nov 2025, 17:06
Official
Dear Chris
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***5
Kind regards,
Group Customer Care
Vanessa Crowe