MB
Marlyn B

1 reviews | Active since Aug 2012

16 Apr 2015, 16:30

DECEASED ESTATE BOND- THANK YOU

i would like to commend and thank ABSA for their handling of the bond that my late husband had on one of his houses which I have had to manage while the estate is being wound up.<br> When I compare you to Investec you shine and I want you to know that. Investec has just demanded immediate settlement of a bond worth only R 50 000 on a house which is valued at over R5m. ABSA had a lot more owing and was happy to wait until the estate was wound up.<br> All this was much appreciated: my husband committed suicide, the estate is a mess and we are 18 months down the line with no end in sight. I have had my hands full coping with my 3 children and now my daughter is ill.<br> I cannot tell you how decent you were. Thank you ABSA

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Replies (1)
Absa
Absa's reply17 Apr 2015, 13:33
Official
Hello marilynbassin,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd