HK
Hettie K
1 reviews | Active since Aug 2017
22 Feb 2021, 18:16
Deceased Estate bank account
I requested Absa National Deceased Estate Department to close a deceased estate bank account in November 2020. It's been 4 months and I am still waiting for Absa to respond
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
23 Feb 2021, 08:52Dear Hettie,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply23 Feb 2021, 08:52
Official
Dear Hettie,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care