DECEASED ESTATE

Stay away from ABSA, absolutely DISGRACEFUL service with ZERO follow-up. Have informed them on numerous emails (seeing this is the only way they want to communicate) that my father has passed away, sent them all the documentation (INCLUDING DEATH CERTIFICATE, LETTER OF AUTHORITY), and ARE STILL AWAITING THEIR 5-10 DAYS response (it has been more than a month now).

Calls to their service number is useless (and extremely expensive - an 086 number) as no one person can help, and they just say "send email".

Reviewing previous post on hellopeter.com clearly shows that ABSA have NO REGARD for customer service, and ABSOLUTELY NO COMMUNICATION S****S WHATSOEVER.

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