TS
Tanya S

1 reviews | Active since Nov 2015

24 Nov 2015, 15:40

Deceased credit card

Good day<br> My father GC Snyman passed away September 2013 - I have full rights on all of his accounts (business and personal) with Absa. There is currently a stoporder/debitorder going off the business account to my father's personal credit card. We have tried numerous times to get it stopped. Even the business banker Peter Swarts at Menlyn is struggling. Deceased estate refers to credit card and back again. Now credit card says they are not aware of my dads passing???? But all personal accounts with Absa were stopped/frozen when the attorneys notified the bank of his death. My attorney has again send all the documents through to [Email Removed] in October 2015 - till today no feedback.<br> We can not get the Estate finalized and my mother can't get any money<br> And Absa is charging me for card fees and monthly fees on accounts we are not even using<br> Please can someone help me

0
Replies (1)
Absa
Absa's reply25 Nov 2015, 09:17
Official
Hello Tanya47,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd