HK
Hettie K
1 reviews | Active since Oct 2021
23 Nov 2021, 15:54
Deceased bank closure
I submitted the request and supporting documents on 22 July 2021 to close the bank account and transfer the funds. It was before the data bridge of the Master. No responses or funds to date for ML Vorster
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Replies (3)HK
Hettie K's updateReviewer Update
23 Nov 2021, 15:58I am also not able to close the estate bank accounts opened at Absa for A Lekay acc *** and transfer the funds to the estate bank account opened at Standard bank. The branch does not acknowledge the power of attorney submitted to the deceased estate department
HK
Hettie K's update23 Nov 2021, 15:58
Reviewer Update
I am also not able to close the estate bank accounts opened at Absa for A Lekay acc *** and transfer the funds to the estate bank account opened at Standard bank. The branch does not acknowledge the power of attorney submitted to the deceased estate department
HK
Hettie K's updateReviewer Update
23 Nov 2021, 15:59The third estate is similar to the second but is the estate bank account opened at Absa for MC Lekay acc ***
HK
Hettie K's update23 Nov 2021, 15:59
Reviewer Update
The third estate is similar to the second but is the estate bank account opened at Absa for MC Lekay acc ***
Absa's replyOfficial
24 Nov 2021, 10:35Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. The post for Lekay we request that you post it on a different platform not mixed with the one for Vorster because they are 2 different customers.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply24 Nov 2021, 10:35
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. The post for Lekay we request that you post it on a different platform not mixed with the one for Vorster because they are 2 different customers.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,