Debt review: 200% home loans installment deductions

I was in Debt review from 2010 and exited in 2012. Absa ha never reviewed my status after my Debt Counsellor sent a letter in 2012. Absa is now since June 2022 and July 2022 deducting 200% more on tye bond amount. I am struggling to get this matter resolved and money refunded and resulted in my debit order bouncing....please assit