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De E
1 reviews | Active since Sept 2011
03 May 2016, 12:38
Debiting my account for additional services I didn't sign for
Absa vehicle finance asked for proof of insurance, which was sent to them the day we bought the car as well as on 12 February 2016. On 1 May 2016 however an additional amount of R900 was deducted from my account with my car installment which I found out was for insurance!!! I want this to be corrected ASAP and the additional amount paid back into my account.
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Replies (2)
Absa's replyOfficial
13 May 2016, 12:18Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply13 May 2016, 12:18
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's replyOfficial
13 May 2016, 12:19Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply13 May 2016, 12:19
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd