NG
Nirvaan G

1 reviews | Active since Oct 2016

02 Jul 2019, 09:30

Debiting my account

Always debiting my account with no explanation. Amount is not high however a bank taking any amount from is unfair. Please provide explanation for Internet Bank Fee Debited, I already pay for a bundle.

Date 29-June-2019, Account Debited Savings

0
Replies (2)
Absa
Absa's reply02 Jul 2019, 15:09
Official
 Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards 


 Daphne le Grange 

Specialist Case Manager 

Customer Value Management 

Best regards,

Absa
Absa's reply02 Jul 2019, 15:10
Official
Hi Nirvaan ,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***9 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide

Best regards,