TM
Tasha M
1 reviews | Active since Nov 2021
04 Nov 2021, 20:51
Debit without approval
Money was deducted without my permission from my account for Avis I have been trying to contact the bank but have not been getting through
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Absa's replyOfficial
05 Nov 2021, 11:04Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***8. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
We would also like to know the date and the amount, and also to mention if you have tried to reverse the amount or spoken to Avis.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***8. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
We would also like to know the date and the amount, and also to mention if you have tried to reverse the amount or spoken to Avis.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply05 Nov 2021, 11:04
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***8. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
We would also like to know the date and the amount, and also to mention if you have tried to reverse the amount or spoken to Avis.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***8. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
We would also like to know the date and the amount, and also to mention if you have tried to reverse the amount or spoken to Avis.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,