tM
thembakazinjabulo M

1 reviews | Active since Sept 2009

14 Jun 2018, 08:43

Debit orders

My debit orders were returned when there was money on the account. Normally when a debit orders goes through Absa gives you until 14:00 the next day to deposit money. The debit order went off and I transferred money first thing in the morning but later that day they still returned the debit order citing that technically when the debit order went off there wasn’t enough now they charged me 300 rands for this which is an unfair practice.

On the twelve I phoned because I used Uber and Uber took more money out of my account than what they quoted and when I called to reverse the transaction Absa told me they can’t do anything as I was the one that gave them my detail to start off with so it means my money will never be safe as companies can do what they want and Absa won’t do anythiabout it

0
Replies (4)
Absa
Absa's reply14 Jun 2018, 09:59
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please advise for what product was the debit order and when was it debited, this information can be sent via private message.

Regards

Claudette

Best regards,

tM
thembakazinjabulo M's update30 Jun 2018, 10:43
Reviewer Update
I sent the message it’s for my chequeaccount ********** 166
tM
thembakazinjabulo M's update30 Jun 2018, 10:43
Reviewer Update
Sorry ********** 166
Absa
Absa's reply02 Jul 2018, 11:16
Official

Dear Customer

Thank you for your response, however the details did not pull through.

Regards

Claudette

Best regards,