Debit Order Transfers

I have recently moved from ABSA to Another Bank within the Month of November,

All of my debit orders were able to be carried across except for my ABSA PL, ABSA HL, and both my ABSA CC's.

For some reason there is issues from ABSA side, that my other bank is being prohibited from carrying the debit orders - as mentioned above - across.

I have been in contact with my Private Banker, which was no help, and she keeps on insisting that I contact my new bank to try and load the debit orders from my Statement. This is what I've done from the start at my Banks request. The more I try and explain it to my Private Banker, the more it would seems she ceases to understand.

In the meantime I have also typed and email to the Private Client service, explaining the situation, but to no reply.

It cant be this difficult just to obtain the necessary forms in order for me to do a debit switch.

At month end, ABSA will not be able to achieve any form of deductions as my salary and all my other monthly commitments will be allocated to my new Bank.

Assistance via email will be greatly appreciated as I am currently abroad till next year in February.